Maximizing ROI with Infor and Workday Solutions

In today’s competitive market, companies face constant pressure to improve efficiency and reduce costs while delivering better services. Enterprise software solutions like Infor and Workday have become essential tools for organizations aiming to achieve these goals. However, simply implementing these platforms does not guarantee a strong return on investment (ROI). Success depends on how well businesses use these tools to support their unique processes and objectives.

This post explores practical ways to maximize ROI when using Infor and Workday solutions. We will break down key strategies, real-world examples, and actionable tips to help organizations get the most value from these powerful systems.

Understanding the Value of Infor and Workday

Infor and Workday serve different but complementary purposes in enterprise management. Infor offers industry-specific applications for areas such as supply chain, manufacturing, and customer relationship management. Workday focuses on human capital management (HCM), financial management, and planning.

Both platforms provide cloud-based solutions designed to improve data accuracy, automate workflows, and enhance decision-making. When used effectively, they can reduce manual work, improve compliance, and provide insights that drive better business outcomes.

Aligning Technology with Business Goals

The first step to maximizing ROI is ensuring that your Infor and Workday implementations align with your company’s strategic goals. This means:

• Defining clear objectives for what you want to achieve with each system, such as reducing payroll errors, speeding up procurement, or improving workforce planning.

• Mapping processes to identify where automation or data integration can eliminate bottlenecks.

• Setting measurable KPIs that track progress toward these goals.

  
  

For example, a manufacturing company might use Infor to automate inventory management and Workday to optimize labor scheduling. By linking these goals to cost savings and productivity improvements, the company can measure ROI more accurately.

Integrating Infor and Workday for Seamless Operations

One common challenge is managing data across multiple platforms. When Infor and Workday operate in silos, it creates inefficiencies and data inconsistencies. Integration helps create a single source of truth and streamlines workflows.

Consider these integration benefits:

• Improved data accuracy by reducing manual data entry and duplication.

• Faster decision-making through real-time access to financial and workforce data.

• Enhanced compliance with consistent reporting across departments.

  
  

A retail chain, for instance, might integrate Workday’s payroll data with Infor’s supply chain system to better forecast labor costs tied to inventory levels. This integration helps managers adjust staffing based on sales trends, improving cost control.

Infor and Workday dashboards showing integrated financial and HR data

Infor and Workday dashboards showing integrated financial and HR data for better decision-making

Training and Change Management

Technology alone does not drive ROI; people do. Investing in thorough training and change management ensures employees understand how to use Infor and Workday effectively.

Key practices include:

• Role-based training tailored to specific user needs, such as HR staff focusing on Workday HCM features.

• Ongoing support through help desks or user communities to resolve issues quickly.

• Communicating benefits clearly to encourage adoption and reduce resistance.

  
  

A healthcare provider that invested in comprehensive training saw a 30% reduction in payroll errors within six months, demonstrating how user competence directly impacts ROI.

Leveraging Analytics for Continuous Improvement

Both Infor and Workday offer powerful analytics tools. Using these to monitor performance and identify improvement areas can boost ROI over time.

Tips for effective analytics use:

• Regularly review dashboards to track KPIs and spot trends.

• Use predictive analytics to anticipate workforce needs or supply chain disruptions.

• Share insights across teams to foster collaboration and informed decisions.

  
  

For example, a financial services firm used Workday analytics to identify departments with high overtime costs and adjusted staffing policies, saving millions annually.

Customization Without Overcomplication

While both platforms allow customization, overdoing it can increase costs and complicate upgrades. Focus on:

• Configuring rather than customizing where possible to meet business needs.

• Prioritizing changes that deliver clear ROI.

• Documenting customizations to ease future maintenance.

  
  

A logistics company limited customizations to essential workflows and avoided costly modifications, enabling faster updates and lower total cost of ownership.

Partnering with Experienced Consultants

Working with consultants who specialize in Infor and Workday can accelerate ROI by providing expertise in best practices, integration, and change management.

Benefits include:

• Faster implementation with fewer errors.

• Tailored solutions based on industry knowledge.

• Access to proven methodologies that reduce risk.

  
  

A global manufacturer partnered with consultants to redesign its HR and finance processes, resulting in a 25% improvement in process efficiency within the first year.

Measuring and Communicating ROI

To sustain support for Infor and Workday investments, regularly measure and communicate ROI to stakeholders.

Effective methods:

• Use quantitative metrics such as cost savings, time reductions, and error rates.

• Collect qualitative feedback from users on system usability and impact.

• Create clear reports that link system improvements to business outcomes.

  
  

This transparency helps maintain momentum for ongoing improvements and justifies future investments.

Maximizing ROI with Infor and Workday requires more than just installing software. It demands aligning technology with business goals, integrating systems, training users, leveraging analytics, managing customizations carefully, and partnering with experts. By following these steps, organizations can unlock the full potential of these platforms and achieve measurable improvements in efficiency and cost control.

Start by assessing your current use of Infor and Workday today. Identify gaps and opportunities, then build a plan focused on practical actions that deliver real value. The right approach will turn your technology investment into a strong competitive advantage.